Terms of service

Terms of Service

Last updated: July 2026

Welcome to Homervic. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. About Us

Homervic is an online retailer specialising in premium home and kitchen organisation products.

If you have any questions regarding these Terms, please contact us at:

Email: support@homervic.com

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You will use this website only for lawful purposes.

3. Products and Availability

We aim to ensure all product descriptions, images and prices are accurate.

However:

  • Product colours may vary slightly depending on your device.
  • Product dimensions may vary slightly due to manufacturing tolerances.
  • Availability may change without notice.

We reserve the right to discontinue or modify products at any time.

4. Pricing

All prices displayed on our website are in British Pounds Sterling (GBP).

As Homervic is not currently VAT registered, VAT is not charged on our products.

Prices may change without prior notice, but changes will not affect orders that have already been confirmed.

5. Orders

Once you place an order, you'll receive an email acknowledging receipt.

This does not mean your order has been accepted.

Your order is accepted once we confirm dispatch.

We reserve the right to refuse or cancel any order where:

  • payment cannot be authorised;
  • products become unavailable;
  • pricing errors occur;
  • fraudulent activity is suspected.

If your order is cancelled after payment has been received, you'll receive a full refund.

6. Payments

We accept secure payments through approved payment providers including:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • Shop Pay

All payment transactions are securely processed through Shopify Payments and authorised payment providers.

We do not store your payment card details.

7. Shipping

Delivery times are estimates only.

Shipping information, costs and delivery estimates are provided in our Shipping Policy.

While we work hard to deliver orders on time, delays outside our control may occasionally occur.

8. Returns and Refunds

Returns and refunds are governed by our Returns & Refund Policy.

Customers must contact us before returning any item.

Unauthorised returns may not be accepted.

9. Accuracy of Information

We make every effort to ensure information on our website is accurate.

However, we do not guarantee that:

  • product descriptions;
  • specifications;
  • pricing;
  • availability;
  • or other content

will always be completely accurate, current or error-free.

We reserve the right to correct any errors without prior notice.

10. Intellectual Property

All content on this website, including but not limited to:

  • logos;
  • branding;
  • product photography;
  • graphics;
  • text;
  • website design;
  • icons;
  • and other materials

is the property of Homervic or its licensors and is protected by intellectual property laws.

No content may be copied, reproduced or distributed without prior written permission.

11. Acceptable Use

You agree not to:

  • use our website for unlawful purposes;
  • interfere with website security;
  • attempt unauthorised access to our systems;
  • distribute malware or harmful software;
  • misuse our services.

We reserve the right to suspend or terminate access where misuse is identified.

12. Limitation of Liability

Nothing in these Terms excludes or limits liability where such limitation is not permitted under applicable law.

To the fullest extent permitted by law, Homervic shall not be liable for:

  • indirect losses;
  • consequential losses;
  • loss of profits;
  • business interruption;
  • loss of data

arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

13. Privacy

Your privacy is important to us.

Information about how we collect, use and protect your personal information is explained in our Privacy Policy.

14. Third-Party Services

Our website may contain links to third-party websites or services.

Homervic is not responsible for the content, policies, or practices of third-party websites.

15. Changes to These Terms

We may update these Terms of Service from time to time.

Changes will become effective immediately upon publication on this website.

The latest revision date will always appear at the top of this page.

16. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact Us

If you have any questions about these Terms of Service, please contact us.

Homervic

Email: support@homervic.com