Contact Us

We're here to help.

Whether you have a question about an order, need product advice, or require assistance with shipping or returns, our customer support team is ready to assist you.

We aim to provide friendly, reliable support and respond to all enquiries as quickly as possible.

Customer Support

Email: support@homervic.com

We aim to respond to all enquiries within 1 business day.

Business Hours

Monday – Friday

9:00 AM – 5:00 PM (UK Time)

Closed on weekends and UK public holidays.

Order Enquiries

To help us assist you more quickly, please include the following information when contacting us:

• Your full name
• Your order number
• A brief description of your enquiry

This allows us to locate your order and provide a faster response.

Returns & Refunds

If you'd like to return an item, please contact us before sending anything back.

We'll provide the appropriate return instructions and return address once your request has been reviewed.

For more information, please see our Returns & Refund Policy.

Shipping Questions

If you have any questions regarding delivery times, shipping costs, or tracking your order, we're happy to help.

For full delivery information, please refer to our Shipping Policy.

Business Information

Homervic

Operated by 1206 Technologies Limited

Coventry, West Midlands

United Kingdom

Our Promise

At Homervic, we believe an organised home creates a more enjoyable living space.

We're committed to providing thoughtfully selected home and kitchen organisation products, backed by responsive customer service and a smooth shopping experience from start to finish.

If you have any questions before or after your purchase, we're always happy to help.

Thank you for choosing Homervic.